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Royal Mail Rate Change

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Royal Mail Rate Changes

Machine guide – How do I get my rates?
Providing your fully comprehensive contract is up to date. Updates will be posted before 31st March.

Mymail – Rate cards will be dispatched to you
T1000 / Optimail – Rate chips will be dispatched to you.
Optimail 25/30/35 – Rate cards will be dispatched to you
Ultimail - Rate cards will be dispatched to you
Centormail - Rate cards will be dispatched to you
Postbase – Push remote services and restart the Postbase.
External Scales – Rate chips will be dispatched to you.

Instructions to update will be sent out to you. If you need to pay you will have already had the letter giving you the options.

Some notable changes to franking machine prices are are:
12p difference on every 1st Class Letter compared to stamped mail
17p difference on every 1st Class Large Letter compared to stamped mail
16p difference on every 2nd Class Letter compared to stamped mail
12p difference on every 2nd Class Large Letter compared to stamped mail

What’s more, you’ll also benefit from reduced Small Packet pricing:
1st class Class Small Packet between 1kg and 2kg reduced by 70p to £5.15
2nd Class Small Packet between 1kg and 2kg reduced by £1.10 to £3.50

Your Questions answered

What are the main changes of this Rate Change?
Royal Mail 1st Class and 2nd Class, Special Delivery 9am, Special Delivery pre 1pm (formerly next day), International and Parcelforce rates. For full details and all option please visit www.royalmail.com

When will I receive my updated rates?
We will start to dispatch the chips for all Fully Comprehensive Customers weeks commencing 24th March 2014. These will be sent out automatically. Customers not on Fully Comp will have been notified to apply for their chip or update.

Why do I need to up-date my machine?
From time to time Royal Mail announces changes in their postal tariffs. Your machine needs to be updated with the latest rates to ensure your mail carries the correct postal costs. Incorrect postage values may result in non delivery of items and Royal Mail will also charge you for each item that has the incorrect price. Royal Mail will charge customers for any letters posted without the correct price – these will be charged the difference plus £1 per letter for inland mail and £2 for international mail.

When should I install my new Rate Chip?
Please install the updates on 31st March 2014.

I have a Postbase what do I do?
Please press the remote services button in the menu. Then restart the Postbase. Instructions will be sent, but please do this on 31st March 2014.

How do I frank my mail if I do not have the latest rates on my machine?
You will need to weigh your item, refer to the Royal Mail rate chart and type the amount in manually or by using the Surcharge payment option on your machine.

Price Changes effective 31st March 2014

Prices for the following Royal Mail products, available through your franking machine, will be changing:

  • First Class Letter
  • First Class Large Letter
  • Second Class Letter
  • Second Class Large Letter
  • Special Delivery - 9am
  • Special Delivery - 1pm
  • International Standard Letter Europe, Rest of World Zone 1 & 2
  • International Standard Small Parcel/Printed Paper Europe, Rest of World Zone 1 & 2
  • International Economy Letter Rest of World Zone 1 & 2
  • International Economy Small Parcel/Printed Paper Rest of World Zone 1 & 2
  • International Tracked Letter Europe, Rest of World Zone 1 & 2
  • International Tracked Small Parcel/Printed Paper Europe, Rest of World Zone 1 & 2
  • International Tracked & Signed Letter EU, Europe (Non-EU), Rest of World Zone 1 & 2
  • International Tracked Small Parcel/Printed Paper EU, Europe (Non-EU), Rest of World Zone 1&2
  • International Signed Letter Europe, Rest of World Zone 1&2
  • International Signed Small Parcel/Printed Paper Europe, Rest of World Zone 1&2
  • Consequential Loss fees for Special Delivery 9am & 1pm
  • Additional Compensation
  • Business Mail Advanced 1st Class
  • Business Mail Advanced

Full details of the changes can be found on the Royal Mail website at http://www.royalmail.com/prices-2015 or by calling them on 08457 950 950.

Please note it is your obligation as a franking customer to comply with section 7 of Royal Mail's scheme for franking. Download information about the scheme here. The value of Postage paid indicated by the Franking Mark on any letter must conform to the applicable rate and in order to comply with the HMRC VAT rules you must update the rates on your
franking machine by 31st March 2015

Royal Mail Price
Changes 2014

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